Returns & Exchanges
At The Tuner Store, we want you to be completely satisfied with your performance upgrades. If a part doesn't meet your expectations, you can return or exchange it within 30 days of delivery provided it is in original, uninstalled condition.
Return Process
- 1.Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all hardware, manuals, and documentation are included to avoid restocking fees.
- 3.Ship to Our Facility
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned parts, we will process your refund or ship your exchange item within 3-5 business days.